Nexus Gallery Contact Information

At Nexus Gallery, we want to ensure your experience with our premium acrylic art is seamless from browse to delivery. Whether you have a question about an upcoming collection, need help tracking a package, or want to initiate a return, we are here to help.

Below you will find the official channels to get in touch with our team.

📧 Email Support

For the fastest response, please direct your message to the appropriate department:

• General Inquiries & Feedback: For questions regarding our art, artists, custom sizes, or general site feedback, please email us at info@nexusgalleryart.com.

• Order Support, Shipping & Returns: If you need help with an existing order, tracking updates, transit damages, or want to utilize our 30-Day Money-Back Guarantee, please reach out to orders@nexusgalleryart.com.

Note: When emailing about an order, please include your Shopify order number or the email address used at checkout so we can pull up your account details immediately.

📞 Phone Support

Prefer to give us a call? You can reach our customer support line directly:

• Phone Number: (931) 223-7056

• Hours of Operation: Monday – Friday, 9:00 AM – 5:00 PM (EST)

If we miss your call during high-volume production hours, please leave a voicemail with your name and order number, and a member of our gallery team will call you back as soon as possible.

📍 Physical Mailing Address

For corporate correspondence, legal notices, or physical mail, our headquarters are located in the heart of the Miami art district:

Nexus Gallery

189 NW 25th St

Miami, FL 33127

United States

⏱️ Our Response Commitment

We value your time. Our team monitors our digital channels constantly throughout the business week.

• Email Response Time: We aim to respond to all emails within 24 business hours.

• Weekend Inquiries: Any emails received over the weekend or on major holidays will be addressed first thing on the following business day.